TERMS AND CONDITIONS

Last Updated: June 14, 2026

These Terms and Conditions ("Terms") govern your use of the website, services, and communications provided by Dent Pros ("Company," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

TABLE OF CONTENTS

1. Acceptance of Terms
2. Services
3. Estimates and Pricing
4. Appointments and Scheduling
5. Customer Responsibilities
6. Payments
7. Warranty Disclaimer
8. Limitation of Liability
9. Intellectual Property
10. Third-Party Websites
11. Privacy
12. SMS and Electronic Communications
13. Indemnification
14. Termination
15. Changes to These Terms
16. Governing Law
17. Contact Information

1. ACCEPTANCE OF TERMS

By accessing our website, requesting a quote, scheduling an appointment, contacting us, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you are using our services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

2. SERVICES

Dent Pros provides paintless dent repair (PDR) and related automotive dent removal services in Sherman, Texas and surrounding areas.

All services are subject to availability and may vary based on vehicle condition, dent size, location, accessibility, and other factors.

We reserve the right to refuse service for any lawful reason.

3. ESTIMATES AND PRICING

Any estimate provided through our website, phone, email, text message, photographs, or in-person inspection is intended as a preliminary estimate.

Final pricing may differ if:

• Additional damage is discovered
• The condition differs from submitted photos
• Repairs require additional labor or materials
• Vehicle access limitations exist

A final price may be provided before work begins whenever reasonably possible.

4. APPOINTMENTS AND SCHEDULING

Customers are responsible for providing accurate contact information when scheduling appointments.

Dent Pros reserves the right to reschedule appointments due to:

• Weather conditions
• Equipment issues
• Staff availability
• Emergencies
• Other unforeseen circumstances

We will make reasonable efforts to notify customers of any scheduling changes.

5. CUSTOMER RESPONSIBILITIES

By using our services, you agree to:

• Provide accurate and truthful information
• Ensure legal ownership or authorization to repair the vehicle
• Remove valuables and personal belongings from the vehicle before service
• Disclose any prior repairs or known vehicle damage that may affect service

Dent Pros is not responsible for personal property left inside vehicles.

6. PAYMENTS

Payment is due upon completion of services unless otherwise agreed in writing.

We may accept various payment methods, including:

• Cash
• Credit cards
• Debit cards
• Electronic payments
• Other approved payment methods

Failure to make payment may result in collection actions as permitted by law.

Customers are responsible for any applicable taxes and fees.

7. WARRANTY DISCLAIMER

Dent Pros strives to provide high-quality workmanship and customer satisfaction.

However, except where required by law or specifically provided in writing, services are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, Dent Pros disclaims all warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

Results may vary depending on vehicle condition, prior repairs, paint quality, and damage severity.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Dent Pros shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

• Use of our website
• Use of our services
• Service delays
• Loss of data
• Loss of profits
• Vehicle conditions beyond our control

Our total liability for any claim related to services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

Some jurisdictions may not allow certain limitations, so portions of this section may not apply.

9. INTELLECTUAL PROPERTY

All website content, including but not limited to:

• Text
• Graphics
• Logos
• Images
• Videos
• Website design
• Service descriptions

are owned by Dent Pros or licensed to us and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit website content without prior written permission.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites for convenience.

Dent Pros is not responsible for:

• Third-party content
• Privacy practices
• Website availability
• Products or services offered by third parties

Accessing third-party websites is at your own risk.

11. PRIVACY

Your use of our website and services is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. SMS AND ELECTRONIC COMMUNICATIONS

By providing your phone number or email address, you consent to receive communications from Dent Pros regarding:

• Appointment scheduling
• Service reminders
• Estimate updates
• Customer support
• Business-related notifications

Message and data rates may apply depending on your mobile carrier.

You may opt out of promotional communications at any time by contacting us directly.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Dent Pros, its owners, employees, contractors, affiliates, and representatives from and against any claims, damages, liabilities, costs, and expenses arising from:

• Your use of our website
• Violation of these Terms
• Violation of applicable laws
• Misrepresentation regarding vehicle ownership or authorization

14. TERMINATION

We reserve the right to suspend or terminate access to our website or services at any time and for any lawful reason without prior notice.

Termination does not affect any obligations or liabilities that arose before termination.

15. CHANGES TO THESE TERMS

Dent Pros may update or revise these Terms and Conditions at any time.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

16. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any legal dispute arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located within the State of Texas.

17. CONTACT INFORMATION

If you have any questions regarding these Terms and Conditions, please contact us:

Dent Pros
Service Area: Sherman, Texas and surrounding areas

Email: Info@kmdentpros.com
Phone: 903-347-3883

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.