PRIVACY POLICY

Last Updated: June 14, 2026

This Privacy Policy for Dent Pros ("we," "us," or "our") describes how and why we may collect, store, use, and share your information when you use our services ("Services"), including when you:

• Visit our website and any pages that link to this Privacy Policy
• Request a quote or estimate
• Schedule a service appointment
• Contact us by phone, email, website form, or social media
• Engage with us in connection with marketing, promotions, or customer support

Questions or Concerns?

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Email: Info@kmdentpros.com
Phone: 903-347-3883
Location: Sherman, Texas and surrounding areas

SUMMARY OF KEY POINTS

This summary provides an overview of our Privacy Policy. You can review the full policy below for additional details.

What personal information do we collect?

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, address, and information related to your vehicle or service request.

Do we process sensitive personal information?

No. We do not intentionally collect or process sensitive personal information.

Do we receive information from third parties?

Generally, we collect information directly from you. However, some technical information may be received through analytics tools and service providers.

How do we process your information?

We use your information to provide services, respond to inquiries, schedule appointments, send estimates, improve our website, communicate with customers, and comply with legal requirements.

When do we share personal information?

We may share information with trusted service providers that assist in operating our business and website, or when required by law.

How do we protect your information?

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.

What are your privacy rights?

Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information.

TABLE OF CONTENTS

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Use Cookies and Other Tracking Technologies?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information From Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do We Make Updates to This Notice?
11. How Can You Contact Us About This Notice?
12. How Can You Review, Update, or Delete Your Information?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Request a quote or estimate
• Schedule a service appointment
• Contact us by phone, email, or website form
• Subscribe to updates or promotional communications

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Vehicle information related to service requests
• Information you provide in messages, forms, or inquiries

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Pages visited and time spent on the website

This information helps us maintain and improve the functionality and performance of our website.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for the following purposes:

• Providing paintless dent repair and related services
• Responding to inquiries and customer support requests
• Scheduling appointments and delivering estimates
• Communicating about services, promotions, and updates
• Improving our website and customer experience
• Preventing fraud and maintaining website security
• Complying with legal and regulatory obligations

We process personal information only when we have a legitimate business or legal basis for doing so.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information in the following situations:

Service Providers

We may share information with trusted third-party vendors that help us operate our business, including:

• Website hosting providers
• Email communication services
• Marketing and advertising platforms
• Analytics providers
• Customer relationship management systems

Legal Compliance

We may disclose your information when required to comply with applicable laws, regulations, court orders, legal proceedings, or governmental requests.

Business Transfers

If Dent Pros is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We Do Not Sell Personal Information

Dent Pros does not sell, rent, or trade your personal information to third parties.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We may use cookies, pixels, analytics tools, and similar tracking technologies to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience
• Measure marketing effectiveness
• Support advertising and remarketing efforts

Most web browsers allow you to control cookie settings through your browser preferences.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business and financial records
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal and regulatory requirements

When personal information is no longer needed, we will securely delete, anonymize, or dispose of it where practical and legally permitted.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute security.

7. DO WE COLLECT INFORMATION FROM MINORS?

Dent Pros does not knowingly collect, solicit, or market to children under the age of 18.

If you believe that a child has provided personal information to us, please contact us immediately at contact@kandmpdr.com, and we will take appropriate steps to remove the information.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on applicable laws and regulations, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Restrict how your information is used
• Withdraw consent when consent is the basis of processing

To exercise any of these rights, please contact us using the information provided below.

Email: contact@kandmpdr.com
Phone: (903) 555-0147

We will review and respond to requests in accordance with applicable privacy laws.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Some web browsers offer a Do-Not-Track ("DNT") feature that allows users to signal a preference not to be tracked online.

Because there is currently no uniform industry standard for recognizing and implementing DNT signals, our website does not currently respond to DNT browser signals.

10. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws and regulations
• Industry standards
• Business operations
• Website functionality and services

The revised version will be indicated by the updated "Last Updated" date at the top of this page.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, comments, or concerns regarding this Privacy Policy, please contact us:

Dent Pros
Service Area: Sherman, Texas and surrounding areas

Email: contact@kandmpdr.com
Phone: (903) 555-0147

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR INFORMATION?

You may request to review, update, correct, or delete your personal information at any time by contacting us:

Email: Info@kmdentpros.com
Phone: 903-347-3883

We will respond to requests in accordance with applicable privacy and data protection laws and may require verification of your identity before processing certain requests.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

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